Privacy Policy

Thank you for choosing Swan City Shine. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you use our website, services, or otherwise interact with us.

Information We Collect

We collect the following types of information:

• Personal Information: When you contact us through our form, we collect your name, email address, phone number, and physical address.
• Service Information: Details about the services you're interested in, including your estimated project cost from our calculator.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and service requests
• Process your service requests and provide quotes
• Send you updates about our services or promotional communications
• Analyze website usage to improve our content and user experience
• Protect against fraud and unauthorized access

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our website and provide our services, such as email services and payment processors.
• Legal Requirements: When required by law or to protect our rights or the safety of others.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and optimize our site. You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have rights related to your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Objection to the processing of your data
• Data portability

To exercise these rights, please contact us using the information provided below.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: (813) 210-7381

Effective Date: March 7, 2025